Frequently asked questions

We ship within the United States. Available methods and estimated delivery times show at checkout after you enter your address.

In-stock orders usually leave our Saint Louis location within a few business days. Transit time depends on your zip code and the shipping method you pick.

You can return unused items in original condition within 30 days of delivery. See Returns & Exchanges for steps and notes on fragile goods.

It depends on the piece. Each product page lists materials and care so you can check before you buy.

Yes. When the order ships, we email the carrier tracking number for that package.

You can leave a gift note in the order notes field at checkout. All tableware ships in protective packing.

Email hello@crockeryandco.com or call (505) 644-3720 during business hours. We are at 999 N 2nd St, Saint Louis, MO 63102.